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  • Custom Boat Name Decals, Graphics & Stickers. Delivering to ports across the globe.

Sales & Refunds Policies

General Terms and Conditions
Boat Names Direct is not responsible for typographical errors, therefore Boat Names Direct reserves the right to cancel any order you have placed if there was a typographical error on the Boat Names Direct website concerning the pricing or availability of any item you ordered when you placed the order.

Boat Names Direct reserves the right to change the terms and conditions of sale at www.BoatNamesDirect.com at any time.

Boat Names Direct may make changes to any products or services offered on the Boat Names Direct website, or to the applicable prices for any such products or services, at any time, without notice. The information provided at www.BoatNamesDirect.com with respect to products and services may be out of date, and Boat Names Direct makes no commitment to update the information provided on www.BoatNamesDirect.com with respect to such products and services.

Boat Names Direct reserves the right to do any of the following, at any time, without notice:

(1) to modify, suspend or terminate operation of or access to www.BoatNamesDirect.com, or to any portion of www.BoatNamesDirect.com, for any reason;

(2) to modify or change www.BoatNamesDirect.com, or any portion of the www.BoatNamesDirect.com, and any applicable policies or terms; and

(3) to interrupt the operation of www.BoatNamesDirect.com, or any portion of www.BoatNamesDirect.com, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Return and Refund Policy
If you are not satisfied with your Boat Names Direct product, please contact us for a refund request within 14 calendar days of the receipt of the product. Our custom products may not be returned for refund or exchange under any circumstances unless such product is defective.

Instructions and recommended application techniques are provided in your package. Defects of products due to use of unauthorized application procedures will not be replaced or exchanged.

If the item is returnable and you send it back to us unopened in the original packaging, Boat Names Direct will exchange it or offer you a refund based on your original method of payment. You must return the product to the Boat Names Direct head office within 14 calendar days of the issuance of the refund request approval. All products must be packed in the original, unmarked packaging including any accessories and documentation that shipped with the product.

NOTE: Boat Names Direct recommends that you: (1) use registered post for all returns and (2) either insure your package for safe return to Boat Names Direct or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.

If you choose not to (1) use registered post or a freight company that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during return shipment.

Items will not be refunded or exchanged without prior refund request approval

Please note that Boat Names Direct does not permit the return of, or offer refunds for the following products:

Products that are customised to your specifications, including custom products such as Boat Names, Home Ports and Registration Number Stickers/Graphics/Decals without manufacturing defects.

Custom Products
Boat Names Direct primarily offers products that are custom-configured to your specifications, and Boat Names Direct encourages you to review your order details carefully before submitting your completed order to us. Since our products are designed to your specifications, the order cannot be changed, modified, or cancelled once your order is in production.